TopickAI Privacy Policy

Introduction

Welcome to TopickAI!

TopickAI Limited ("we," "us," or "TopickAI") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information through our AI tools platform (the "Service"), and clarifies your rights.

Effective Date: January 6, 2026

Important Notice

Our Service is currently not available to users in Mainland China.

Legal Basis for Processing

We process personal information based on:

Contractual Necessity: To provide AI content creation services
Legal Obligations: Compliance with tax, cybersecurity, and other regulations
Legitimate Interests: Service improvement and fraud prevention
Your Explicit Consent: For non-essential functions (e.g., personalized recommendations)

Information We Collect

Information You Provide

Account Data: Name, email address, password (required for registration)
Creative Inputs: Prompts, theme preferences, text drafts, uploaded images, audio files
Feedback Records: Editing history and usage patterns

Automatically Collected Information

Usage Data: Access time, session duration, feature usage frequency
Technical Data: IP address, device type, operating system, browser version
AI Interaction Logs: Model response latency, error rates (for service optimization)

Cookies & Similar Technologies

Purposes include:

Maintaining login status
Remembering user preferences
Analyzing Service usage (via Google Analytics)

Your Control

You can disable cookies through your browser settings, but this may affect functionality.

How We Use Information

We use the collected information for:

Service Delivery: Generate content (text, images, audio, etc.) based on your inputs
Security Protection: Authenticate accounts and prevent fraud
Service Optimization: Improve service quality using anonymized data
User Communication: Send service updates and important notifications (you can opt out of marketing communications)
Legal Compliance: Comply with applicable laws and regulations

Third-Party Service Providers

To provide our Service, we may share your information with the following types of third parties:

AI Model Providers

We use multiple leading international AI service providers (including but not limited to OpenAI, Anthropic, MidJourney, ElevenLabs, etc.) to process your requests and generate content.

Important Notes:

We do NOT use your generated content to train our own models
Whether your data is used by third-party AI providers for model training depends on each provider's API service agreement
We recommend reviewing the privacy policies of relevant AI providers for details

Cloud Storage Services

Providers: AWS, Google Cloud, Alibaba Cloud, Cloudflare
Purpose: Store user data and generated content

Payment Processors

Provider: Stripe
Purpose: Process subscription payments and transactions

Analytics Tools

Provider: Google Analytics
Purpose: Analyze website usage and user behavior

Data Storage and Security

Storage Location

User data is stored on servers in the following regions:

United States (AWS, Google Cloud)
European Union (AWS, Google Cloud)
Asia-Pacific (Alibaba Cloud, Cloudflare)

Security Measures

We implement ISO 27001-compliant safeguards:

Transit Encryption: TLS 1.3 for data transmission
Storage Encryption: AES-256 for user content
Access Control: Strict employee permissions with 6-month audit logs
Security Assessments: Annual third-party penetration testing

Data Retention

Account Data: Retained for 30 days after account deletion
Generated Content: Deleted upon user request or after 30 days of inactivity
Payment Records: Retained for 7 years per tax law requirements

We do NOT sell, trade, or rent your personal identification information to others.

We share information only under these circumstances:

With Your Consent: e.g., sharing with marketing partners (requires separate authorization)
Legal Compliance: Responding to valid requests from judicial or government authorities
Service Necessity: Engaging payment processors (e.g., Stripe) for transactions

Your Data Rights

Under GDPR and CCPA, you have the right to:

Access/Correct: View or modify information in account settings
Delete: Request deletion via support@topick.ai (excluding legally retained data)
Data Portability: Request export of your data in a structured format
Withdraw Consent: Disable personalized recommendations or marketing in "Privacy Settings"
Complaints: Lodge complaints with your local data protection authority (e.g., EU supervisory authority)

Children's Privacy

Service Audience: Our Service is not directed at children under 13
Age Requirement: Users aged 13-16 require parental or guardian consent
Proactive Measures: If we discover inadvertently collected minor data, we immediately delete it and notify guardians

Cross-Border Data Transfer

Your information may be transferred to and stored on servers outside your country/region. We ensure data protection through:

For EU users: Using Standard Contractual Clauses (SCCs)
Implementing security measures consistent with this policy

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make updates, we will revise the update date at the bottom of this page.

Material Changes: Notified via in-service banners or email
Continued Use: Your continued use of the Service after changes are posted constitutes acceptance of those changes

We encourage users to frequently check this page to stay informed about how we protect your information.

Your Acceptance of These Terms

By using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of the Service, or your dealings with the Service, please contact us at support@topick.ai.

Privacy Inquiries: support@topick.ai
Response Time: Initial reply within 72 hours for urgent requests

This document was last updated on January 6th, 2026.